5. Other CTI applications.
5.1. Blitz KXTD TAPI Server.
Blitz KXTD TAPI Server - there is CTI application 3-d
party for PBX Panasonic KX-TD/KX-TDA, which allows to distribute incoming calls on Caller ID number
to conduct statistic of incoming, outgoing calls and to pass information about calls to software of foreign
manufacturers. Also this software is intended for organizations of Call center and CRM systems on base of
already working system of account of the enterprise and PBX Panasonic KX-TD, KX-TDA. It is possible to
receive Caller ID number of PBX Panasonic KX-TD, KX-TDA at incoming calls:
- on Caller ID service for analog lines;
- on ANI number for T1;
- on CLIP for ISDN.
The format of number of calling subscriber can be differ for various types of CO-lines and for various
operators of communication, which are connected to PBX but Blitz KXTD TAPI Server allows to
reduce them to the uniform format.
- Blitz KXTD TAPI Server consists of two main applications:
- Blitz_KXTDServTAPI intended for distribution incoming outside calls on
certain EXT numbers in conformity to the filled tables of DB, and also for release of incoming calls
with certain numbers Caller ID. Blitz_KXTDServTAPI uses the type of DB which was selected by the
subscriber from the list.
- Blitz_KXTDServConsole - with this software all necessary settings for work of
service are entered. This software allows to operate it, fill the tables, necessary for work and to look
through archive of calls. At start it checks availability of necessary DB tables and in case if one of
this table is absent creates new one. It is possible to fill the tables both in Blitz_KXTDServConsole and
from any other software with SQL request.
To read more about Blitz KXTD TAPI Server you can here
http://www.blitz-cti.com/software/tapiserver/
5.2. Blitz TAPI SMDR.
Blitz TAPI SMDR - CTI application 3-d party meant for forming
and writing SMDR messages in the database at TAPI interface for PBX Panasonic KX-TD 816,
Panasonic KX-TD 1232, Panasonic KX-TD 500, Panasonic KX-TDA 30,
Panasonic KX-TDA 100, Panasonic KX-TDA 200, Panasonic KX-TDA 600.
It is need when TAPI interface is initialized for using others CTI applications 3-d party on
COM port of PBX Panasonic KX-TD 1232/812 or SMDR port of PBX Panasonic KX-TD 500.
This program is not topical for PBX Panasonic KX-TDA, because SMDR messages are received from RS-232
port of MPR card, and TAPI interface is received from USB port of MPR card, but
CTI application Blitz TAPI SMDR can work and with PBX Panasonic KX-TDA.
CTI application also meant for extension of self-descriptiveness of SMDR messages of PBX
Panasonic KX-TD and KX-TDA.
For example:
- the beginning of calls include seconds;
- forming the SMDR string on call from EXT number to EXT number;
- echoing the time of RING;
- forming the string of answering incoming and outgoing calls with code of status N/A;
- paging calls etc.
To read more about Blitz TAPI SMDR you can here
http://www.blitz-cti.com/software/tapismdr/
5.3. Blitz TAPI SMDR Pro.
Version "PRO" in addition has interface which allows to programs of tariffing of foreign manufacturers to
change COS and name of EXT line. For example: the interface of interaction with program of tariffing
Wintariff 2.05.15 on automatic change COS of EXT hotel's telephone number at settle the lodger, at
excess of set limit of telephone calls and at eviction the lodger and listing him the account for use of
phone is realized.
To read more about Blitz TAPI SMDR you can here
http://www.blitz-cti.com/software/tapismdr/