Blitz KX-TD TAPI Server

Description

Program "Blitz KXTD TAPI Server" —there is CTI software 3-d party for PBX Panasonic KX-TD/KX-TDA, which allows to distribute incoming phone calls on Caller ID number, to conduct statistic of incoming calls, outgoing calls and to pass information about calls to software of foreign manufacturers. Also this software is intended for organizations of Call center and CRM systems on base of already working system of account of the enterprise and PBX Panasonic KXTD, KXTDA.

• on Caller ID service for analog lines;
• on ANI number for E1 (T1);
• on CLIP for ISDN;

The format of number of calling subscriber can be differ for various types of CO-lines and for various operators of communication, which are connected to PBX but Blitz KXTD TAPI Server allows to reduce them to the uniform format.

• FireBird (http://www.firebirdsql.org , http://sourceforge.net/projects/firebird/);
• or MySQL (http://www.mysql.com/ , http://www.mysql.org/ , http://dev.mysql.com/downloads/ );
• or MS-SQL (http://www.microsoft.com/sql/default.mspx);
• or ORACLE (http://www.oracle.com/database/index.html);

Blitz KXTD TAPI Server consists of two main applications:

Blitz_KXTDServTAPI - intended for distribution incoming outside phone calls on certain EXT numbers in conformity to the filled tables of DB, and also for drop of incoming calls with certain numbers Caller ID. Blitz KXTD TAPI Server uses the type of DB which was selected by the subscriber from the list. Supported types of databases:Oracle, MS-SQL, MySQL and Firebird.

Blitz KXTDServConsole - with this software all necessary settings for work of service are input. This software allows to operate it, fill the tables, necessary for work and to look through archive of calls. At start it checks availability of necessary database tables and in case if one of this table is absent creates new one. It is possible to fill the tables both in Blitz KXTD ServConsole and from any other software with SQL query.

Restrictions for PBX KX-TD, KX-TDA:

• In case of using double PBX Panasonic KX TD 1232 ports of EXT telephones only Master block can be controlled;
• EXT ISDN BRI and DECT ports for PBX Panasonic KX-TD are not controlled;
• Voice Mail ports are not controlled;
• Virtual internal numbers FDN, Modem, DISA, EXT Group etc. are not controlled.

• The version software of the PBX must be:
  • KX-TD816 — not less 5 ver. (it is desirable 6 ver.)
  • KX-TD1232 — not less 5 ver. (it is desirable 6. ver.)
  • KX-TD500 — not less 2.3 (it is desirable 2.6)
  • KX-TDA anyone (it is desirable 2.0)
• To determine number of calling subscriber at incoming call the PBX must be connect to Network by means of ISDN* line with given by the operator CLIP of calling, E1* with ANI service for incoming call given by the operator, analog lines with service of Caller ID given by the operator* (to recognize Caller ID signals Panasonic KX-TD, KX-TDA PBX should be completed with the appropriate plate, and Panasonic KX TD 1232 PBX also should be completed with the special version of the software*).
  *To adapt your PBX ask certificated installer of PBX Panasonic not less than second category. Information on nearest to you certificated installer Panasonic you can find on site( for example in America http://www2.panasonic.com/webapp/wcs/stores/servlet/vServiceLocator?storeId=15001)